mike_field
Vital Football Legend
I have my mortgage with the Halifax and they are the biggest pieces of shit I have ever come across.
2 years ago I had a leeter from them saying I had paid more interest than I should have done. Asked them for the money back as it was over £2k to be told no it will come off at the end of the mortgage term.
3 months ago I queried my monthly payment as I thought it was incorrect. Spoke to somebody in Asia at their call centre who told me I was correct and gave me a lower figure. A few weeks ago I received a letter from them saying I was now in arrears and that if I didn't bring my mortgage up to date, they would take me to court to repossess my house. Luckily I had the money so I paid it.
Just had another letter warning me about my behaviour on the telephone call saying that if I continue to dare question them again that I will be banned from calling them.
This is the company by the way that claim they have lost my original offer letter as I am pretty certain they have charged me the wrong interest rate for many years.
You could go to the FOS or whatever they are called now mate. Would be a punt, but if you can prove what you posted above I see a pretty A thru = D argument.