What did the Club do to retain the interest of even part of those 40,000 ?
Where was the marketing - the reminders to the less committed of when Gills were at Home ?
And IIRC, that was around the same time that obstacles for casual fans grew.
a) extra ££ for pay on day
b) only one sales point (the Ticket Office)
c) given a) and b), a phone system at the T.O. that would either have one permanently queuing (
always "you are second in the queue") or cut one off after 20 minutes or so.
Pls Note; Once through, staff were overwhelmingly helpful.