The Fear
A Wise Man (once sat next to him)
Fine folks, as always if you have any points to be raised, please leave in this thread (please leave this banter light/free and business-like)
We are looking to discuss our use, as there has been a fair bit pushed through without any consultation. Now it isn't about us as individuals, just as representatives (ie the personalities don't matter but consulting does.
Main issues:
Use of socios (we were told we wouldn't be doing this).
Few small points on digital issues (Grealish picture still for buying tickets etc)
Season ticket delivery problems from the summer
Match day ticket re-sale. Takes 3 weeks to be paid, why? Plus poor online system.
Tone of communication to fans over the 'passing on tickets' issue. Something we could have helped with in the consultation group - if not, no point having us.
Website complaints and the outsourcing on various elements.
AVTV - what should and what shouldn't be available to season ticket holders, etc Shock of £2 to listen to the managers press conference (that was at the time free on Sky!)
Communication on twitter, why not use FCG/fans to look at the quality of communication so it doesn't keep need further clarification.
Value for season ticket holders, a real drop in the value now demand outstrips supply. Now being pushed to buy memberships as well,ST holders used to be premium customers. Very cold experience now with no little bonuses like badges, season card wallets, subscriptions etc
Transport - the recent queues at train stations and the difficulty in getting away from Villa Park affect both supporters and the club. What planning will be going in to improving this?
New kit supply problems again.
Anything to add fine people of Vital Villa?
We are looking to discuss our use, as there has been a fair bit pushed through without any consultation. Now it isn't about us as individuals, just as representatives (ie the personalities don't matter but consulting does.
Main issues:
Use of socios (we were told we wouldn't be doing this).
Few small points on digital issues (Grealish picture still for buying tickets etc)
Season ticket delivery problems from the summer
Match day ticket re-sale. Takes 3 weeks to be paid, why? Plus poor online system.
Tone of communication to fans over the 'passing on tickets' issue. Something we could have helped with in the consultation group - if not, no point having us.
Website complaints and the outsourcing on various elements.
AVTV - what should and what shouldn't be available to season ticket holders, etc Shock of £2 to listen to the managers press conference (that was at the time free on Sky!)
Communication on twitter, why not use FCG/fans to look at the quality of communication so it doesn't keep need further clarification.
Value for season ticket holders, a real drop in the value now demand outstrips supply. Now being pushed to buy memberships as well,ST holders used to be premium customers. Very cold experience now with no little bonuses like badges, season card wallets, subscriptions etc
Transport - the recent queues at train stations and the difficulty in getting away from Villa Park affect both supporters and the club. What planning will be going in to improving this?
New kit supply problems again.
Anything to add fine people of Vital Villa?