My Mum had a bit of a cough over the end of last week and the weekend. My sister's a nurse, and thought it worth getting my Mum a Covid test ....... just as a precaution.
She went online and tried to order one from the Gov.UK website. She was on her phone and when she'd got to the end of the application process, and found she had a problem (it couldn't confirm my mum's identity) she asked me to do it on the laptop.
I did.......but had the same problem. The last step was an identity check via "Transunion". I also got the same problem........it couldn't confirm my mum's identity. I thought nowt about it, and booked a drive in test instead. (The test was at the old Tuson College site in Preston, so no too far away .......really well organised, quick and easy). So test booked and undertaken yesterday, and results through today - negative. Excellent.
However, today, I've seen a few posts share on "you know where", saying that Transunion is actually a Credit Report company. So, I checked ...... yep. WTF? I've absolutely no idea why neither me nor my sister had the problem with the "data check" (NI number was the key data element), but why the hell is a Credit Company involved in the verification process?
It wasn't a problem to nip up the M6 with my Mum, though it did put her at unnecessary risk, being in the car, not socially distanced.....though I did wear a facemask (I felt like bloody Dick Turpin), but it shouldn't have been necessary.....if we could ordered one to be delivered directly. As it happens, going there, getting it done, and getting the results so quickly was probably a better option in the end ........ but that's not really the point.
Anyone else had a similar experience?