If I remember correctly, you have to enter your credit card details before you enter the code.
I've given up on it now. I did have another response saying there hadn't been a charge to my email address but we used my son's account and it's all so long winded I can't be bothered any more as I've had no problems since (apart from the site now being under maintenance). Have you checked your junk folder for this week's code?
I will pay more attention next week but I am sure I put my code in and click apply before my credit card details. I am sure I have always seen the -£10 discount applied before entering my details .
Just subscribed for todays game. Dull/wet day outside, light the log burner and a nice pot of coffee. I could get used to this for away games I don't go to.
Victory**************
Code received and worked without additional charge being applied.
Just need the team to win now.
Just sent my first email requesting a code for today's game. This will be very tedious for those, who are accessing games smoothly, but it does matter. I'm happy to pass on the half dozen or so games last season and the Hull £10 fiasco but the ongoing problems have consequences. A season ticket is a commitment but if it actually costs more than signing up game by game AND is more aggravating to use why would you bother.