ayamonte
Vital 1st Team Regular
Sos for posting this here............but just incase anybody knows enough to comment.
We are having our website redesigned/developed, and the developer doing it created a sub-domain of the current site to do the work on. Last Saturday night the whole thing crashed - and so we now have neither the old or new site working, nor any email. He had been working on it up to a couple of hours before it happened.
There was clearly an issue with the server- as the hosting company have installed a new upgraded one for us as the previous one had some missing directories on it...........however they deny liability for the problem. It is an "unmanaged" account they keep telling us.
So somebody has to reinstall/rebuild the sites and get them working again. The website developer (Wordpress) does not want to get involved as doesn't understand the server setup nor the instructions, and the host's won't do it without charging us.
So we have had to go ahead and pay for it to be reinstalled by the host company.
It seems wrong to me as none of this was our fault. And neither side wants to admit liability, nor has to. We are stuck in the middle with 2 sides that refuse to work together.
Its rubbish. Any thoughts anyone?
We are having our website redesigned/developed, and the developer doing it created a sub-domain of the current site to do the work on. Last Saturday night the whole thing crashed - and so we now have neither the old or new site working, nor any email. He had been working on it up to a couple of hours before it happened.
There was clearly an issue with the server- as the hosting company have installed a new upgraded one for us as the previous one had some missing directories on it...........however they deny liability for the problem. It is an "unmanaged" account they keep telling us.
So somebody has to reinstall/rebuild the sites and get them working again. The website developer (Wordpress) does not want to get involved as doesn't understand the server setup nor the instructions, and the host's won't do it without charging us.
So we have had to go ahead and pay for it to be reinstalled by the host company.
It seems wrong to me as none of this was our fault. And neither side wants to admit liability, nor has to. We are stuck in the middle with 2 sides that refuse to work together.
Its rubbish. Any thoughts anyone?