iFollow self-help / FAQs

[impede]

Sorry impede - This one is over to ifollow@efl.com. All banks/cards should be fine. Sorry I can't help.

Sorry impede - This one is over to ifollow@efl.com. All banks/cards should be fine. Sorry I can't help.

No worries. I will drop them an email when I can

 

[Snats]

Where am I supposed to be looking for my code? The email confirming my season ticket purchase has a couple of numbers in it but neither seems to work.

 

[Luke Imp]

Where am I supposed to be looking for my code? The email confirming my season ticket purchase has a couple of numbers in it but neither seems to work.

It's not on that email, it will be on an email from Thursday.

 

[Snats]

It's not on that email, it will be on an email from Thursday.

Much obliged.

 

[Davidimp]

When should it start it says I have access?

 

[SalfordImp]

When should it start it says I have access?

Just go to the live match centre
Its live now mate. Both audio and video

Just click the camera icon (picture)

 

[SalfordImp]

I can't find the live match centre

Don't think you know Sincil Bank is at times.

Go to either fixtures and results drop down and also the front page.

 

[Imprest 1]

Just to confirm what Huntsward was saying in the thread earlier. The quality settings only go up to 720P. There is no 1080P setting, that iFollow was touting.

Not asking for help, just confirming what Huntsward was saying.

 

[SalfordImp]

Just to confirm what Huntsward was saying in the thread earlier. The quality settings only go up to 720P. There is no 1080P setting, that iFollow was touting.

Not asking for help, just confirming what Huntsward was saying.

As I was saying.... this would happen.

 

[Davidimp]

When should it start it says I have access?

Sorted it all good

 

[Red Wimp]

Just to confirm what Huntsward was saying in the thread earlier. The quality settings only go up to 720P. There is no 1080P setting, that iFollow was touting.

Not asking for help, just confirming what Huntsward was saying.

Was just going to say the same. Not unduly worried but as you say no 1080. Not sure what Auto transmits

 

[imps_joe]

Edit. Wrong thread

 

[Rob the Imp]

I'm also getting my debit card not being recognised, nor my credit card. Voucher code has been applied but it just won't confirm.

Edit - now in, although I had to bugger about with it and just assume it had worked. Thankfully seem to have been able to rewind a little!

 

[Sincilbanks]

Voucher code invalid, won't accept my payment via card or paypal. Summary screen shows a fee of £10.00 with a discount of £10.00 but won't process it...

 

[Edinburgh_Imp]

I had the same issues with code, then card, coming up as being invalid.

 

[bonsonshead]

No couldn't get stream, put code in yesterday which it accepted and said nothing to pay then today just wouldn't go any further. Hadn't put card details in till today then when i went to put code in again it just said invalid code.

 

[New gold dream]

Just tried and getting Invalid code

 

[StrangelyBrown]

You need to access via Google and then search for ifollow (ie through the internet). If you try to access ifollow through the Lincoln City App then it will give you the above errors.

Took me until the 17th minute to work that out!!

 

[SalfordImp]

Just tried and getting Invalid code

Remember its a one time code, So that could be the problem.

 

[Sincilbanks]

You need to access via Google and then search for ifollow (ie through the internet). If you try to access ifollow through the Lincoln City App then it will give you the above errors.

Took me until the 17th minute to work that out!!

Not working on my PC or my Chromebook. Not using the app