Thomas Cook's complaints

kefkat

Vital Football Legend
This was on my friends newsfeed tonight. A list of top complaints by customers :15: :19: :15: I just can't believe people can be that thick, however obviously they are.

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THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:
1. "On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food."
2. "They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax."
3. "We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish."
4. "We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price."
5. "The beach was too sandy. We had to clean everything when we returned to our room."
6. "We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow."
7. "It's lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy things during 'siesta' time -- this should be banned."
8. "No-one told us there would be fish in the water. The children were scared."
9. "Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers."
10. "I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts."
11. "The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun."
12. "It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair."
13. "I compared the size of our one-bedroom suite to our friends' three-bedroom and ours was significantly smaller."
14. "The brochure stated: 'No hairdressers at the resort.' We're trainee hairdressers and we think they knew and made us wait longer for service."
15. "When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners."
16. "We had to line up outside to catch the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
18. "I was bitten by a mosquito. The brochure did not mention mosquitoes."
19. "My fiancée and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked."
BE AWARE ... THEY WALK AMONG US and THEY VOTE!.....
 
upthevilla - 30/4/2015 05:21

I would suggest that a majority off those comments were tongue in cheek.
Take it you have never read the reviews on trip advisor then.There are people who are either fruit loops, love complaining,thick as pig shit or just down right ignorant snobs.We were on holiday somewhere in Spain years ago can't remember where and the sister in law was with us and she was complaining there were too many Spanish she's a fruit loop.We're going to Mexico to a five star all inclusive place and the most complaints are about too many rocks and seaweed in the sea and that because it's a big complex the walk to the main lobby was too far but the best one for me is that there is only one hour free WIFI a day.
 
Some friends of mine, some years ago were on holiday in Spain, they along with most of the other English people there were up in arms because some days there was no English food on the menu. They were expecting burger and chips etc every day. I just laughed at them at the time but if you look these days almost everywhere you go you see full english breakfast served all day etc.
 
upthevilla - 30/4/2015 05:21

I would suggest that a majority off those comments were tongue in cheek.[/QUOTE

I doubt it, as others have said. You need more contact with the world if you believe that UTV (I say that with respect) as there is alot of stupid people in this world.

Jeus just trawl the internet and you will find alot of them.