What value vouchers can I get?<br />There are 4 types of Double Up vouchers that you can spend your points on:<br /><br />1.Spend £5 worth of points (1,000 points) and receive a £10 voucher<br />2.Spend £10 worth of points (2,000 points) and receive a £20 voucher<br />3.Spend £15 worth of points (3,000 points) and receive a £30 voucher<br />4.Spend £20 worth of points (4,000 points) and receive a £40 voucher<br />How many vouchers can I get?<br /><strong><font color="#ff0000" style="background-color: #ccff00">Only one voucher can be issued per category per Nectar card. This means that the maximum voucher you can exchange your points for is £40 in each category.<br /><br /></font></strong>When do my vouchers expire?<br />All vouchers expire at 11.59pm on Tuesday 31 March 2015 (subject to store opening hours) and must be redeemed by this date. Once vouchers have expired, they have no value and cannot be redeemed instore.<br /><br />What happens if I lose my voucher?<br />We understand that sometimes things get misplaced but it is your responsibility to keep your vouchers safe. If you lose your vouchers please contact our Customer contact centre on 0344 811 0811.<br /><br />You can also take one of our Double Up voucher envelopes from the Customer Service Desk when you exchange your points, to help keep your vouchers safe.<br /><br />What happens if I want to return an item?<br />Please refer to our Terms & Conditions for our returns policy on products purchased with Double Up vouchers. This can be found at the Customer Service Desk, in our in store leaflet, or at sainsburys.co.uk/DoubleUp<br /><br />What if I have exchanged my points and got a voucher, but it won't work through the checkouts? What's wrong?<br />Have you spent at least the value of their voucher in the relevant category? The voucher will not work unless you have spent its full value on products in your chosen category. For example, a £10 voucher cannot be used for an item that is £9.99.<br />Have you tried to use two vouchers as part of your shop? Only one voucher per category per Nectar card, and per transaction.<br />Is the voucher still valid? All vouchers expire at 11.59pm on Tuesday 31st March 2015.<br />
