- As part of best managing business challenges brought on by the pandemic, the catering, conference and banqueting department had been mothballed.
- Most match day team members have now, in the majority found work elsewhere.
-Full time/part time staff were either made redundant or redeployed to other roles.
- The challenge of building this part of the business from scratch ahead of next season, without external support is huge.
- As a result, the Club has agreed a 5-year deal with a national company who will come on board to look after all catering and venue at LNER Stadium. This is after a competitive tender process.
- Club to announce partner in due course but as part of the recruitment process, fan experience and proven ability to deliver were key criteria.
- Prior to appointing, the Club sought references from other Clubs. The feedback was universally excellent.
- Club and newly appointed catering partner aim to improve the match day offering by introducing mobile apps, pre orders and faster beer pouring points.
- Local partners will still remain a part of the match day offering, however these will be managed by the catering company, as opposed to by LCFC.
- Catering company will look after match day and non-match day venue/catering.
- Significant cap-ex investment will be provided at the start of the contract to improve various catering outlets.
Chair's Notes:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-chairs-notes.114903/#post-2802447
Return of Fans:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-return-of-fans.114905/#post-2802451
Future Investment Confirmed:
https://forums.vitalfootball.co.uk/...ure-investment-confirmed.114906/#post-2802455
Stadium Capacity:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-stadium-capacity.114907/#post-2802470
2021/21 Kit Design Update:
https://forums.vitalfootball.co.uk/...021-22-kit-design-update.114908/#post-2802474
Any Other Business:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-any-other-business.114909/#post-2802476
- Most match day team members have now, in the majority found work elsewhere.
-Full time/part time staff were either made redundant or redeployed to other roles.
- The challenge of building this part of the business from scratch ahead of next season, without external support is huge.
- As a result, the Club has agreed a 5-year deal with a national company who will come on board to look after all catering and venue at LNER Stadium. This is after a competitive tender process.
- Club to announce partner in due course but as part of the recruitment process, fan experience and proven ability to deliver were key criteria.
- Prior to appointing, the Club sought references from other Clubs. The feedback was universally excellent.
- Club and newly appointed catering partner aim to improve the match day offering by introducing mobile apps, pre orders and faster beer pouring points.
- Local partners will still remain a part of the match day offering, however these will be managed by the catering company, as opposed to by LCFC.
- Catering company will look after match day and non-match day venue/catering.
- Significant cap-ex investment will be provided at the start of the contract to improve various catering outlets.
Chair's Notes:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-chairs-notes.114903/#post-2802447
Return of Fans:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-return-of-fans.114905/#post-2802451
Future Investment Confirmed:
https://forums.vitalfootball.co.uk/...ure-investment-confirmed.114906/#post-2802455
Stadium Capacity:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-stadium-capacity.114907/#post-2802470
2021/21 Kit Design Update:
https://forums.vitalfootball.co.uk/...021-22-kit-design-update.114908/#post-2802474
Any Other Business:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-any-other-business.114909/#post-2802476