- Many issues with iFollow have been proven user error/home set up issues, but the club are in constant dialogue with the EFL to solve other common issues.
- Complaints into the club have reduced significantly from 200 per match day to 20 per match day. Refund requests must be sent to ifollow@efl.com.
- EFL are looking at moving away from a code process to an email/login process for season ticket holders on iFollow.
- Supporters are now solving their own issues with iFollow (e.g. Firefox browser works for many).
- There is still a worrying amount of piracy in the area which is significantly harming the club financially. There will be a national campaign to fight piracy to help protect lower league clubs.
- Club will consider issuing bans for those who are caught using illegal streams to watch Lincoln City matches.
Chair's Notes:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-chairs-notes.109517/#post-2519711
Season Ticket Update:
https://forums.vitalfootball.co.uk/...ing-season-ticket-update.109518/#post-2519718
Financial Impact of Covid-19:
https://forums.vitalfootball.co.uk/...ncial-impact-of-covid-19.109519/#post-2519720
Any Other Business:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-any-other-business.109521/#post-2519726
- Complaints into the club have reduced significantly from 200 per match day to 20 per match day. Refund requests must be sent to ifollow@efl.com.
- EFL are looking at moving away from a code process to an email/login process for season ticket holders on iFollow.
- Supporters are now solving their own issues with iFollow (e.g. Firefox browser works for many).
- There is still a worrying amount of piracy in the area which is significantly harming the club financially. There will be a national campaign to fight piracy to help protect lower league clubs.
- Club will consider issuing bans for those who are caught using illegal streams to watch Lincoln City matches.
Chair's Notes:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-chairs-notes.109517/#post-2519711
Season Ticket Update:
https://forums.vitalfootball.co.uk/...ing-season-ticket-update.109518/#post-2519718
Financial Impact of Covid-19:
https://forums.vitalfootball.co.uk/...ncial-impact-of-covid-19.109519/#post-2519720
Any Other Business:
https://forums.vitalfootball.co.uk/threads/latest-sb-meeting-any-other-business.109521/#post-2519726