RotherhitheGill
Vital 1st Team Regular
Why could they not E-mail it to them in the first place then (save on postage at least (x, 000 season tickets holders x postage = a few bob I would guess))?
Why could they not E-mail it to them in the first place then (save on postage at least (x, 000 season tickets holders x postage = a few bob I would guess))?
Why could they not E-mail it to them in the first place then (save on postage at least (x, 000 season tickets holders x postage = a few bob I would guess))?
I blame ITV digitalI think that GFC hasn’t discovered the digital age. Probably years of underinvestment in back office means that they don’t have an adequate CRM system. Probably the same reason why e-marketing is so poor.
I was thinking that - I guess there are 2-3000 ticket holders; even second class post is about 60p - times that by however many games we can't get in to the ground for and that sounds like a complete waste of money. They emailed out links for some of the friendlies, so surely the facilities are there to do it? And I still haven't got mine yet....
Sounds like it's been very well managedMy post has now turned up and I have received the said code. To be fair, further to the above, the letter does ask for full details, including email address, of the season ticket holder to receive the iFollow access going forward, so I presume that future codes will be sent out by email, which makes sense.
I'm sure I read on one of the Facebook fan pages last night that someone had got an email telling them the code was in the post.
I thought the 10 were essentially the ones they had no info for, not even address.I have just received mine with a request for me to email my details. Clearly more than 10 of us! Do we think they have mislaid/been unable to access/lost the employee who knew, all of the details of all of the ST holders?
Not too bothered now but why oh why have I got a doctor's appointment at 4.30 on Saturday over in Rochester? Daren't cancel, could be 6 months to get another. First half perhaps so I'm hoping for 2 early goals and a defensive shut out.
I thought the 10 were essentially the ones they had no info for, not even address.
Hmmmm... they asked for all details and listed them. Absurd as you suggest because they must have had my address and my email would provide that. I bet they have fouled up the database but they are also probably getting ready to target us with offers etc. No complaints from me now but I am having a quiet chuckle.
I have just received mine with a request for me to email my details. Clearly more than 10 of us! Do we think they have mislaid/been unable to access/lost the employee who knew, all of the details of all of the ST holders?
Not too bothered now but why oh why have I got a doctor's appointment at 4.30 on Saturday over in Rochester? Daren't cancel, could be 6 months to get another. First half perhaps so I'm hoping for 2 early goals and a defensive shut out.
My post has now turned up and I have received the said code. To be fair, further to the above, the letter does ask for full details, including email address, of the season ticket holder to receive the iFollow access going forward, so I presume that future codes will be sent out by email, which makes sense.