I've just had an email with a Code.
The message from GFC includes:
"We understand that there were a few glitches with the EFLs’ platform as kick off approached and it became overwhelmed."
Has anyone with an issue vs Hull (or any other time) had a personal (not template) acknowledgement from either GFC or ifollow ?
After the 3rd attempt I had an email from GFC (Ben Reeves).
He acknowledged the problem in a friendly way including responding to my specific points.
Unfortunately no "solution" was offered. Not even a dedicated contact at ifollow.
"Unfortunately the club do not have any aspect in controlling the function and operation of the iFollow streaming platform so we can as a club can only report feedback."
Just wondered whether anyone got refunds for their £10 or new codes or anything.
The message from GFC includes:
"We understand that there were a few glitches with the EFLs’ platform as kick off approached and it became overwhelmed."
Has anyone with an issue vs Hull (or any other time) had a personal (not template) acknowledgement from either GFC or ifollow ?
After the 3rd attempt I had an email from GFC (Ben Reeves).
He acknowledged the problem in a friendly way including responding to my specific points.
Unfortunately no "solution" was offered. Not even a dedicated contact at ifollow.
"Unfortunately the club do not have any aspect in controlling the function and operation of the iFollow streaming platform so we can as a club can only report feedback."
Just wondered whether anyone got refunds for their £10 or new codes or anything.