Morning all. I was lucky enough to get some tickets for the game, which I’ll update you on the experience later.
I already had my iFollow Season ticket holder code in the email and had set it up before I was notified I had tickets - it is quite tricky to set up so this is my experience of the problems.
The first thing to do is check your email for the code and then watch the video they provide a link to in the same email.
My previous log in for iFollow no longer seems to work so I had to re-set my password. I assumed I’d be doing this all through the app but the video shows it on the main NCFC site, so I stuck with that.
Once password was re-set, I added a payment card as the option was there - thought it’d save time later.
I went to the page to subscribe for the Preston game and added my code and ticked “use existing payment card“ button but this was a mistake - it would not let me make the order until I had added the same payment card again on the Page. To be fair, this is exactly as the video showed it and it then worked BUT as with any of these things, I expect it to catch people out.
Just give yourselves plenty of time to get it set up rather than try it 5 mins before KO!
Hope that helps.
I already had my iFollow Season ticket holder code in the email and had set it up before I was notified I had tickets - it is quite tricky to set up so this is my experience of the problems.
The first thing to do is check your email for the code and then watch the video they provide a link to in the same email.
My previous log in for iFollow no longer seems to work so I had to re-set my password. I assumed I’d be doing this all through the app but the video shows it on the main NCFC site, so I stuck with that.
Once password was re-set, I added a payment card as the option was there - thought it’d save time later.
I went to the page to subscribe for the Preston game and added my code and ticked “use existing payment card“ button but this was a mistake - it would not let me make the order until I had added the same payment card again on the Page. To be fair, this is exactly as the video showed it and it then worked BUT as with any of these things, I expect it to catch people out.
Just give yourselves plenty of time to get it set up rather than try it 5 mins before KO!
Hope that helps.