danvilla2
I’m not an expert
On a company front I have little sympathy given how they screwed down costs, centralised and basically attempted to shaft the independent/smaller high street - but I more than feel for the staff.
What other choice did they have than not do this though? Inadvertently, every food retailer has shafted the smaller stores though I would say it’s more the Tesco’s and Sainsburys with their local stores that are doing that now. The death of small and local stores is very sad, but they need to somehow use their scale to procure cheaper if they don’t already - perhaps more co-operatives?
Centralising gives buying power and efficiency of overheads, so they can pass on that saving to the consumer - and M&S aren't even cheap having done that!